With the exception of patches, we grant you, in addition to the statutory right of withdrawal and our statutory guarantee obligations, an extended right of return for all purchases of our products if you are not satisfied with the effect of our products as described by us. This right of return allows you to withdraw from the contract after the 14-day cancellation period (see cancellation policy above) by returning the product to our address within 30 days of receipt:

When ordering from Germany, the European Union or Switzerland, return to:
Beyond Matters GmbH
St. Markus-Str. 14  |  67346 Speyer  |  Germany
Email address: mail@beyondmatters.info

or, when ordering from the USA, Canada, Mexico, return to:
Liquid Lighted Love LLC
2770 Arapahoe Road | Ste 132-500
Lafayette | CO 80026  | USA
Email address: mail@beyondmatters.info

The deadline shall be met if the products are dispatched within the time limit. Repayment will be made to the account you used for payment, when the right of return has been exercised but not before the products have been returned. If you paid by PayPal/credit card, you will be reimbursed to the associated PayPal/credit card account.

Your statutory right of withdrawal (see section withdrawal) is not affected by compliance with our regulations concerning the additional contractually granted, extended right of return and remains independent of this. Until the period for the statutory right of withdrawal has expired, only the legal conditions listed there apply. The contractually granted, extended right of return also does not affect your statutory guarantee rights, which you retain without limitation.